Summary: Provides support for Bauer Family Centered Services including filing, telephone coverage, billing, faxing, mail run, copies, and client referrals by performing the following duties. Serves as a point of contact with the Department of Child Services.
Essential Duties and Responsibilities include the following. Other duties and responsibilities may be assigned.
Manages all referrals to Family Centered Services
Enters referral information in to client databases
Answers telephones, routes calls, takes messages, reminder calls, and provides program and service information; answers inquiries. Displays positive customer service to clients and staff.
Retrieves and delivers internal and external mail. Must have dependable transportation.
Organizes and maintains a filing system for client files, including generating proper paperwork, filing, pulling files, closing files. Creates clients file with all pertinent paperwork and signatures.
Produces and maintains group rosters and group attendance, produces and delivers attendance alerts for groups.
Performs file checks
Orders, stocks, and distributes office supplies and maintenance supplies.
Coordinates client referrals, UDS screens and results, subpoena’s, faxes, and other documents.
Participates in staff meetings.
Facilitates inter-agency and intra-agency collaborations that support the Bauer mission.
Assists with events as assigned.
Assists with special projects or other tasks as required.
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Administrative Assistant – Bauer Family Resources – Lafayette, IN